One Waterfall Bay Reviews


Our Review

Overall Rating:
8.7
Reviewed:
05-Nov-2014
We found One Waterfall Bay to be a standout villa on many fronts.  The sheer size and decadence of its rooms – especially its upper-floor master suite, featuring not one but two home theatres and even two WCs in its huge private bathroom – is one of the most lavish we’ve come across.  With a mini-fridge and private balcony to boot, we wouldn’t expect couples lucky enough to claim this suite to see much of their fellow guests during their stay!  Every room is furnished and finished to the highest quality, from the polished wood floors to the sparkling stainless-steel kitchen to the marble bathrooms.

Service is also outstanding.  Though the on-site staff may not be very fluent in English, they’re very keen to assist and each meal we enjoyed during our stay was delicious and presented with panache.  If there’s any trouble communicating, an English-speaking guest relations manager is just a phone call away.  Though we didn’t avail ourselves of the driver and his minivan on our visit, this is a terrific perk since very few private villas in Phuket include this service.

We loved that this is a real all-weather villa, with plenty to keep guests happy come rain or shine.  Though it lacks a garden, the villa’s large pool and jacuzzi, set on a wide terrace, offer plenty of space and comfy furniture for enjoying the tropical setting.  Sipping a morning coffee on the terrace and watching dozens of birds darting amongst the trees of  the lush headland jungle; occasionally swooping in for a quick fly-by splash in the pool, is a sight we won’t soon forget!  Nestling into the sofas in the home cinema was another treat. All in all, we felt very spoiled throughout our visit at One Waterfall Bay.  Our only regret was running out of time to try a massage treatment in the spa room.

Individual Scores:

Character/Charm:8 Location:8 Outside Area:8
Living Area:8 Bedrooms:9 Bathrooms:9
Kitchen:10 Facilities:9 Staff:9
Value:9
Highlights

The cosy, sumptuous home cinema was a real treat.  Another highlight was the generous size of every bedroom, especially the upstairs master suite, which almost qualifies as a villa within the villa.  We also loved the tranquil location, which feels secluded even with other villas nearby, and the gorgeous sea views.

Surprises

Guest Reviews (15)

Mohammad A, Kuwait checked out on 17-Jan-2019
Overall Rating:
1.0
Reviewed:
11-Feb-2019
Thank you for great welcoming us. This place was more than just a house and so adorable. It was an excellent place.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Alida R, Italy checked out on 18-Dec-2018
Overall Rating:
1.0
Reviewed:
12-Jan-2019
We have has staying here one waterfall bay villa. We are a family of 15 and everything was excellent. The rooms were spacious, the spa a bonus, the 2 pool tables a great treat and the ping pong table was an added bonus too. Then there was the swimming pool! Fantastic. We have spent many hours by the pool and in the villa just relaxing. The staff have been attentive to our needs and the food has been absolutely wonderful. standout were the red duck curry, banana fritters, the fried rice. The chef is just a great, great cook. We all wish we would take her home in our suitcase. When we wanted to go out, there was a car for our trips - great! We have loved it. The massages, the shopping trips, explaining Kamala beach, the elephant trip, the zip-lining experience and Phuket Town. We have loved our stay, it was made more pleasurable and more memorable by the staff who were delightful to deal with at all times. Thank you.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Frank and Marthe, The Netherlands checked out on 25-Nov-2018
Overall Rating:
1.0
Reviewed:
06-Jan-2019
It was a really great stay here at One Waterfall Bay. We enjoyed the pool, having dinner outside was great. Thanks for all the good care.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Akshay K, India checked out on 24-Aug-2018
Overall Rating:
1.0
Reviewed:
06-Jan-2019
I love Khun Kaew. The every villa staff was amazing. Beautiful villa, great staff and we had amazing time and will come again.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Mansi S, India checked out on 02-May-2018
Overall Rating:
1.0
Reviewed:
21-May-2018
We had a wonderful time staying at the villa! All our expectations were surpassed and we had a luxurious stay. The food was excellent and we really enjoyed our stay and can’t wait to return.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Ahmed A, United Arab Emirates checked out on 13-Apr-2018
Overall Rating:
1.0
Reviewed:
20-May-2018
Amazing … This word is describing the staff services, cleanness and organizing. Chef was fantastic in preparing our customized food and we had a golden touch in decoration. Marrie was always exceeding our expectation in services even she doesn’t know, she always willing to learn and serving her best. Sunny was brilliant in organizing all our requirements and she did her maximum efforts to provide the best services. Cleaners very excellent taking care of our room and the villa. Thank you very much for the pleasant stay and for sure we will come back, we feel like we are in our home due to the perfect team.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Richard M, Australia checked out on 26-Mar-2018
Overall Rating:
1.0
Reviewed:
16-May-2018
A wonderful experience, you guys are amazing you made us feel so comfortable and welcome.Thank you so much.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Chris R, Malta checked out on 19-Mar-2018
Overall Rating:
1.0
Reviewed:
16-May-2018
Beautiful stay in paradise. A huge thanks to Katy and all villa staff for being so helpful. A special mention to the chef for the best Thai food. We're back again soon.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Richard M, Australia checked out on 25-Mar-2018
Overall Rating:
1.0
Reviewed:
13-May-2018
A wonderful experience! You guys are amazing and made us feel so comfortable and welcome. Thank you so much.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Abdulrahman A, Saudi Arabia checked out on 27-Nov-2017
Overall Rating:
1.0
Reviewed:
26-Dec-2017
This a fantastic trip to this great island and this a beautiful villa, a professional staff. Over the years, and wherever I traveled, I haven’t had an experience like what I live in this villa. Thank you a lot One Waterfall Bay. Thank you a lot manager, Lilly. Thanks a lot to the staff. Hope to see you soon again and again.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Karthik N, United Kingdom checked out on 20-Nov-2017
Overall Rating:
1.0
Reviewed:
26-Dec-2017
You did fantastic job. Thank you for your personalized care. The whole experience at One Waterfall Bay has been amazing. A beautiful environment with beautiful, kind staff. Thank you.

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Aleksander I, Thailand checked out on 09-Dec-2017
Overall Rating:
1.0
Reviewed:
16-Dec-2017
Thank you so much! It was really good trip. It is very nice villa. Good staff, good environment and very tasty food. Hope to back again here!

Individual Scores:

Character/Charm:1 Location:1 Outside Area:1
Living Area:1 Bedrooms:1 Bathrooms:1
Kitchen:1 Facilities:1 Staff:1
Value:1
Shona Bibby, Singapore checked out on 24-Oct-2015
Overall Rating:
9.0
Reviewed:
03-Nov-2015
The villa itself was great - immaculately presented, great sized bedrooms and good facilities to keep the kids busy - large pool, table tennis, pool table and the media room. It was very spacious (huge in fact) - lots of room for our 2 families and in fact we could have fitted in another family to join us. The bedrooms on the lower level were a long way from those on the upper level so need to bear this in mind when working out where everyone will stay. The cook was fantastic - she consistently produced amazing food to a very high standard and was very accommodating of all of our requests. Also our food bill at the end of the week was very reasonable. We had a really great week at One Waterfall Bay and would definitely use this villa again should we return.

Individual Scores:

Character/Charm:7 Location:7 Outside Area:9
Living Area:9 Bedrooms:10 Bathrooms:10
Kitchen:10 Facilities:10 Staff:10
Value:8
Leeanne S, Singapore checked out on 31-May-2015
Overall Rating:
10.0
Reviewed:
08-Jun-2015
Pictures do not do justice to this place. It's even more breathtaking in reality and the staff (especially the driver) are amazing. They are extremely accommodating and show quality in their work. We had young children with us and they enjoyed the space and facilities. Thank you for the best holiday, we will be back!

Individual Scores:

Character/Charm:10 Location:10 Outside Area:10
Living Area:10 Bedrooms:10 Bathrooms:10
Kitchen:10 Facilities:10 Staff:10
Value:10
Philip K, Thailand checked out on 08-Sep-2014
Overall Rating:
8.3
Reviewed:
21-Jan-2015
The villa is stunning with lots of large areas and quality furnishings.

Individual Scores:

Character/Charm:9 Location:6 Outside Area:8
Living Area:9 Bedrooms:9 Bathrooms:9
Kitchen:6 Facilities:9 Staff:9
Value:9
One Waterfall Bay /villa/one-waterfall-bay.aspx Price starts at $1,150 - $3,450 per night
8.79 out of 10
based on 17 user reviews. We found One Waterfall Bay to be a standout villa on many fronts.  The sheer size and decadence of its rooms – especially its upper-floor master suite, featuring not one but two home theatres and even two WCs in its huge private bathroom – is one of the most lavish we’ve come across.  With a mini-fridge and private balcony to boot, we wouldn’t expect couples lucky enough to claim this suite to see much of their fellow guests during their stay!  Every room is furnished and finished to the highest quality, from the polished wood floors to the sparkling stainless-steel kitchen to the marble bathrooms.

Service is also outstanding.  Though the on-site staff may not be very fluent in English, they’re very keen to assist and each meal we enjoyed during our stay was delicious and presented with panache.  If there’s any trouble communicating, an English-speaking guest relations manager is just a phone call away.  Though we didn’t avail ourselves of the driver and his minivan on our visit, this is a terrific perk since very few private villas in Phuket include this service.

We loved that this is a real all-weather villa, with plenty to keep guests happy come rain or shine.  Though it lacks a garden, the villa’s large pool and jacuzzi, set on a wide terrace, offer plenty of space and comfy furniture for enjoying the tropical setting.  Sipping a morning coffee on the terrace and watching dozens of birds darting amongst the trees of  the lush headland jungle; occasionally swooping in for a quick fly-by splash in the pool, is a sight we won’t soon forget!  Nestling into the sofas in the home cinema was another treat. All in all, we felt very spoiled throughout our visit at One Waterfall Bay.  Our only regret was running out of time to try a massage treatment in the spa room.
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